Terms of Service

By accessing or using the services provided by GOZZA SOFTWARE LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and others who access or use our services, including our website, software development services, consulting services, and any related offerings.

GOZZA SOFTWARE LLC provides software development, IT consulting, cloud infrastructure, and related technology services. Our services include but are not limited to: • Custom software development • Web and mobile application development • Cloud infrastructure setup and management • IT consulting and strategy • System integration and automation • Security and compliance consulting The specific scope of services for each engagement will be defined in a separate Statement of Work (SOW) or service agreement.

As a client, you agree to: • Provide accurate and complete information necessary for project completion • Respond to requests for information, feedback, or approvals in a timely manner • Ensure you have the rights to any materials, content, or data you provide to us • Maintain the confidentiality of any login credentials or access we provide • Pay all fees in accordance with the agreed-upon payment terms • Not use our services for any unlawful purpose

Unless otherwise specified in a separate agreement: • Pre-existing IP: Each party retains ownership of their pre-existing intellectual property • Work Product: Upon full payment, you will own the custom software and deliverables created specifically for your project • Tools and Frameworks: We retain ownership of any proprietary tools, frameworks, libraries, or methodologies developed by us, though you may receive a license to use them as part of your deliverables • Third-Party Components: Any open-source or third-party components remain subject to their respective licenses

• Invoices are due within 30 days of receipt unless otherwise specified • We may require deposits or milestone payments for larger projects • Late payments may incur interest at the rate of 1.5% per month • We reserve the right to suspend services for overdue accounts • All fees are non-refundable unless otherwise stated in writing Specific payment schedules will be outlined in your project agreement or SOW.

Both parties agree to maintain the confidentiality of proprietary information disclosed during the course of our engagement. This includes: • Business plans, strategies, and financial information • Technical specifications and documentation • Source code and algorithms • Customer and user data • Any information marked as confidential This obligation survives the termination of our agreement for a period of five (5) years.

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. EXCEPT AS EXPRESSLY SET FORTH HEREIN, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that our services will be error-free, uninterrupted, or meet all of your requirements.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOZZA SOFTWARE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES. Our total liability for any claims arising from or related to our services shall not exceed the total fees paid by you in the twelve (12) months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.

You agree to indemnify, defend, and hold harmless GOZZA SOFTWARE LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from: • Your use of our services • Your violation of these Terms • Your violation of any third-party rights • Any content or materials you provide to us

Either party may terminate an engagement: • Upon written notice if the other party materially breaches these Terms and fails to cure within 30 days • For convenience with 30 days' written notice (subject to payment for work completed) • Immediately if required by law Upon termination, you shall pay for all services rendered through the termination date. We will provide reasonable assistance in transitioning deliverables.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Palm Beach County, Florida.

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

For questions about these Terms of Service, please contact us at: GOZZA SOFTWARE LLC 2750 Spanish River Rd, Boca Raton, FL 33432 Email: info@gozzasoft.com Phone: (727) 620-3975